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{"id":51970,"date":"2017-01-24T13:53:46","date_gmt":"2017-01-24T12:53:46","guid":{"rendered":"http:\/\/radiotordera.cat\/radio\/?p=51970"},"modified":"2017-01-24T13:53:46","modified_gmt":"2017-01-24T12:53:46","slug":"la-generalitat-presenta-una-aplicacio-mobil-perque-els-usuaris-puguin-denunciar-les-incidencies-de-rodalies","status":"publish","type":"post","link":"https:\/\/radiotordera.cat\/radio\/51970\/","title":{"rendered":"La Generalitat presenta una aplicaci\u00f3 m\u00f2bil perqu\u00e8 els usuaris puguin denunciar les incid\u00e8ncies de Rodalies"},"content":{"rendered":"

$\"Govern-Infoconsum-denuncias-servicio-Rodalies_991411440_120469952_667x375\"$ <\/a>La Generalitat de Catalunya va presentar la setmana passada la nova versi\u00f3 de l\u2019aplicaci\u00f3 per a dispositius m\u00f2bils d\u2019Infoconsum, que tamb\u00e9 permetr\u00e0 que els usuaris denunci\u00efn les incid\u00e8ncies del servei de Rodalies. Es podran denunciar les afectacions en horaris, l\u00ednies i itineraris, una deficient atenci\u00f3 al client (com \u00e9s la manca d\u2019informaci\u00f3) o el mal estat de trens i estacions. El Govern vol aprofitar el marc legal que fixa el Codi de consum de Catalunya per \u201cemparar\u201d els drets dels usuaris de Rodalies. El Conseller de Territori i Sostenibilitat, Josep Rull vol acabar amb la \u201cimpunitat\u201d de Renfe i Adif en els problemes del servei ferroviari i confia que la \u201cpressi\u00f3\u201d de les den\u00fancies dels viatgers funcionar\u00e0.<\/p>\n

rull rodalies<\/a><\/p>\n

L\u2019aplicaci\u00f3 d\u2019Infoconsum tamb\u00e9 permet als seus usuaris fer consultes, rebre informaci\u00f3 o presentar den\u00fancies sobre altres mat\u00e8ries relacionades amb temes de consum, com s\u00f3n els per\u00edodes de rebaixes, la contractaci\u00f3 de viatges o el subministrament de serveis de telefonia i Internet, entre d\u2019altres. L\u2019aplicaci\u00f3 per a dispositius m\u00f2bils tamb\u00e9 emet avisos sobre productes i serveis del mercat que siguin potencialment perillosos per al consum, o avisa de quins procediments seguir en situacions excepcionals, com el tancament d\u2019empreses o el tall de subministrament a una llar en situaci\u00f3 de pobresa energ\u00e8tica.<\/p>\n","protected":false},"excerpt":{"rendered":"